July 29, 2012 - 8:01pm
Our writer finds that talking to Twitter people in real life is better than talking to Insight customer service.
I moved to Louisville the day after Thanksgiving last year, lovingly uprooted from my hometown of Las Vegas by my boyfriend, who'd accepted a job here. In mid-December, I found myself having a 10-minute conversation about unusual name traditions with my Insight Communications customer service...
